FAQ

Have Questions?

Many of our frequently asked questions are listed below, but if for some reason your question isn’t listed here give us a call and talk to one of our technician. We are available 24/7 and can answer any of your questions.

The most common reason for a water heater to stop working is sediment buildup. This is especially common with older hot water heaters. Minerals like magnesium and calcium collect on the sides of the storage tank and burner. If left unfiltered, these minerals can coagulate to form a sediment barrier which would settle on the heating unit and severely affect a water heater’s performance. 

There are many other reasons for a water heater to stop working. It could be a problem with the thermostat or power supply. You need a reliable water heater expert to troubleshoot the problem and fix it before it blows out of magnitude. 

Leaking is generally considered dangerous, but it really depends upon the cause of the leak. Your water heat could explode if the temperature and pressure (T&P) valve is damaged and cannot turn off the water heater when the pressure or temperature gets too high. 

However, water heater leaks can be caused by less dangerous issues as well, such as sediment buildup leading to corrosion. Tank explosion may not be a primary concern, but you should still have a plumber take a look at the heater as soon as you can. 

Leaks are often indicators of major repair troubles. Fixing leaks right away can prevent the repair bills from skyrocketing. 

Generally, hot water taking too long to reach a shower or a faucet is because of plumbing problems. Hot water needs to travel through various pipes to reach the faucet from the storage tank. These ‘plumbing runs’ can take time if you have an especially large home or a ranch style home. Hot water may take some time to arrive in this case. 

You can get this issue fixed with re-circulation pump systems. You should also consider getting a tankless water heater installed wherever you need it the most. For instance, you can have a small one installed under the bathroom cabinet. 

Tankless water heaters provide hot water supply almost immediately. However, they do cost more upfront as compared to conventional tank style water heaters. But, energy efficiency and water savings can make up for the initial cost. 

Routine maintenance can go a long way in keeping your hot water heater working for as long as possible. There are certain vital components, like anodes and pilot lights that should be repaired on a regular basis. You may have to get certain parts replaced over time to ensure you keep your water heater running in top condition.